Chapter 3: Differentiation

No one rearranged the chairs this time.
The split remained. Not dramatic. Not declared. Just there. Angles held. Distances lingered longer than they needed to. People spoke across the space instead of into it.
The room felt quieter, but not calmer.

Marcus hadn’t sat back down. He stood near the centre, hands on his hips now, posture looser than before but still alert, like someone waiting for the next thing to break. Helen remained close, though she’d stopped writing. Her notebook lay open on her lap, pen resting across the page as if paused mid-thought.

On the other side, Sam leaned back in his chair, one ankle resting over the opposite knee. Lena sat cross-legged on the floor now, back against the wall, tracing invisible patterns on the carpet with her finger.

No one was leading.
No one was following either.

It should have felt like relief. Instead, it felt exposed.

Marcus broke the silence.
“Alright,” he said, not to anyone in particular. “That didn’t work.”
The words were blunt. Not apologetic. Just factual.

Helen looked up. “What didn’t?”
“Pushing,” Marcus said. “I thought if we moved faster, the tension would ease. It didn’t. So we try something else.”

He shifted his weight, then stopped. His hands opened and closed at his sides, like he was reaching for something that wasn’t there.
“What are the options?” he asked, scanning the room.
Not a question. A demand.

No one answered immediately.

Marcus’s jaw tightened. “We can’t just sit here.”
Sam leaned forward. “Maybe that’s the problem.”
Marcus turned sharply. “What is?”
“That we keep trying to fix it by doing something,” Sam said. “Instead of noticing what’s actually happening.”

Marcus waved a hand, already turning away. “Noticing doesn’t move things forward.”
“Neither does pushing when there’s nowhere to go,” Sam replied.

Marcus exhaled through his nose. “Same thing.”
He didn’t wait for a response. “Anyone else?”

Helen’s pen tapped against her notebook once, twice, then stopped.
“I tried to map it,” she said, voice tight.
She opened the notebook again, staring at the page as if she could will it into making sense.
“I thought if I could just organise the variables, we’d see the pattern.”
She crossed something out. Then rewrote it. Then crossed it out again.
“There has to be a pattern,” she muttered. “There’s always a pattern.”
She flipped back a page. Then forward again.
“Clarity isn’t collapse,” she said. “It’s how we prevent chaos.”

Lena laughed, quick and brittle. “And rigidity is how we kill possibility.”

Marcus cut in. “Enough. This isn’t getting us anywhere.”
He’d missed the way Helen’s shoulders stiffened at the word rigidity.
He’d missed the way Lena went quiet, not because she agreed, but because she’d been dismissed.

Across the room, Sam exhaled slowly.
“I thought if we gave people space,” he said, quieter now, “they’d feel safe enough to figure it out together.”
He paused.
“But people are starting to leave.”

The words landed heavily.
Lena turned toward him. “Sam, that’s not on you.”
He shook his head. “It might be.”

Marcus frowned. “People leave when nothing’s happening.”
Sam looked up at him. “Or when they feel like they don’t matter.”

Marcus opened his mouth, then stopped. His hands flexed at his sides.
“That’s not what this is,” he said.
But he didn’t sound certain.

Sam looked away again. His shoulders curved inward slightly, like he was making himself smaller.
“It’s fine,” he said quickly. “It’s fine.”
But he didn’t look up.

And when Marcus spoke again, Sam didn’t respond. He stayed there, hands folded in his lap, gaze fixed somewhere just past the centre of the room.
Present.
But no longer participating.

Lena stood abruptly.
“Okay,” she said, voice brighter, faster. “So what if we try something small. Like, really small. A low-risk experiment. Just to see what happens.”

She started pacing.
“We could split into pairs. Or trios. Or—actually—what if we each say one thing we’d be willing to try, not commit to, just try—”

Helen looked up sharply. “That’s not a method.”
“It’s a starting point,” Lena shot back.
“It’s unfocused,” Helen said. “We’ll just generate noise.”
Lena stopped pacing. “You call it noise. I call it emergence.”

Marcus stepped between them without realising he’d done it. “We don’t have time for emergence.”
Lena stared at him. “You don’t know that.”
Marcus opened his mouth, then closed it again.
“This should be moving by now,” he said, more to the room than to anyone in it.
He scanned the faces, not looking for agreement, but for something usable.
“What we’re doing isn’t producing anything,” he added. “So whatever comes next needs to.”

The room stilled.
A voice came from the middle of the room. Someone who hadn’t spoken until now.


“I don’t know which one of you is right,” she said. “But I think you’re all trying to fix something that maybe can’t be fixed alone.”

Marcus turned to her. “What does that mean?”
She hesitated…


“When you pushed, it felt like relief. Until it didn’t. When Sam slowed things down, it felt like space. Until it felt like stalling. When Helen tried to organise it, it felt like clarity. Until it felt like control. And when Lena kept opening it up, it felt like a possibility. Until it felt like chaos.”


She swallowed.


“Maybe none of you got it wrong,” she said. “Maybe you just… ran out of road. On your own.”

Marcus looked at Sam. “So what, we stop trying?”
Sam shook his head. “That’s not what I said.”
“But that’s what it sounds like,” Marcus replied. “You’re saying action doesn’t work.”
“I’m saying action alone doesn’t work,” Sam said. “That’s not the same thing.”
Marcus exhaled through his nose. “It feels the same.”
Helen looked up. “It isn’t.”
Marcus didn’t look at her. “Then what’s the difference?”
Helen opened her mouth. Closed it. Opened it again. “The difference is—”
But Lena jumped in. “The difference is timing.”
Marcus snapped, “We don’t have time.”
Lena shot back, “You don’t know that.”
The room tightened again.
Someone checked their phone, then looked up. “We’ve been here for two hours.”
The words landed heavier than they should have.
“And?” Marcus said.
“And we still don’t know what we’re doing,” the person replied. Not accusing. Just factual.
Helen closed her notebook. Then immediately opened it again. “We know more than we did.”
“Do we?” Lena asked. “Or do we just know what doesn’t work?”
Sam leaned back. “That’s not nothing.”
“It’s not enough either,” Marcus said.
No one disagreed.

I felt the familiar pull again. The urge for this to resolve. For someone to synthesise it neatly. For a model. A method. A takeaway.
None came.
Instead, I noticed something else.
People were still here.
Not all of them. But enough.
Staying without certainty. Speaking without dominance. Listening without disappearing.

Marcus kept scanning for options, dismissing what didn’t feel useful, frustrated that nothing was landing.
Helen kept returning to her notebook, convinced the answer was there if she could just see it clearly enough.
Sam stayed quiet, holding the space even as it cost him something to do so.
Lena kept moving, offering, generating, trying to keep the energy alive before it died.

They hadn’t softened.
They hadn’t aligned.
But they’d all hit the limits of their way.
And the room could feel it.

The room didn’t come together.
But it didn’t collapse either.
And in the space between those two things, something new became possible.
Not a solution.
But a recognition.
That maybe the way forward wasn’t about choosing one approach.
But about learning when each one was needed.
And who could offer it.
And how to ask.
And whether there was still time to figure it out.

Reflections

  1. When things don’t resolve, what happens in you?

    • Do you push?

    • Analyse?

    • Step back?

    • Open things wider?

  2. Which response feels most familiar?

  3. Which one frustrates you?

  4. Which one do you quietly wish someone else would bring?

  5. What happens when your way stops working?

  6. And what might it cost you to trust that someone else’s way could be exactly what’s needed next?

    • Not because yours is wrong.

    • But because yours, on its own, may not be enough.